Refund & Cancellation Policy

Policy

This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service that you have purchased through the Platform. Under this policy:

Cancellations will only be considered if the request is made 1 day of placing the order, please report to our customer service team. The request would be entertained once the seller / merchant listed on the Platform, has checked and determined the same at its own end. This should be reported within 1 day of receipt of booking. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 1 day of booking the product. The customer service team after looking into your complaint will take an appropriate decision.

In case of any refunds approved by Pitambara Shiva Multi Ventures LLP, it will take 14 days for the refund to be processed to you.